Buying online

Prices are in New Zealand dollars and inclusive of GST.

Website orders are shipped within New Zealand only.

Variations

Our cheeses are handcrafted so while we undertake great care to ensure your cheese is exactly the weight ordered, weights may vary upwards a little.

Delivery

Orders received before 10.00am Monday – Thursday are dispatched overnight on the same day. Orders received after 4pm Thursday are shipped the following Monday to ensure your cheese arrives in tip-top condition.

If you are after cheese for the weekend please call us on 07 883 8238 to discuss delivery options.

Rural delivery is available for dispatch Monday to Wednesday.  South Island deliveries are dispatched on Mondays.

Please note shipping times vary for locations throughout New Zealand. Call us if you have any queries regarding delivery to your location.

Pick up is available from our factory in Putaruru.

In warmer months, cheese will be shipped in insulated packages to ensure freshness.

If your order does not arrive in the expected time, please notify Over the Moon Dairy within 48 hours.

Cancellations

You can cancel your order by calling us on 07 883 8238 between 8.30 and 9.30am on the day of dispatch. We will do our best to retrieve your order.

Refunds and returns

It’s our aim to provide you with the highest quality product. If your purchase from our online store arrives to the address provided by you in substandard condition or you are not happy with your product, please contact us by phone or email within 2 days of the date received. Please provide us with the product description, date received and nature of your quality issue. We may ask you to return the product to:

Over the Moon Dairy
33 Tirau Street
Putaruru 3411
South Waikato

We will refund your money or exchange your item at no cost to you for any quality or damage caused to your product before it arrived at the address provided.

Exporting

Products on this site are for delivery throughout New Zealand. We do not export internationally.

Capture and use of your data

Personal data (your name, delivery address and phone number) is captured during the purchasing process to enable delivery to your correct address. Payment processing – where your credit card details are captured – is not completed on this site but through DPS PxPay or Paypal. We do not capture, have access to or hold any of your credit card details.